In late August, my mom called me, asking if my husband, James, and I could help her with her heating bills for the upcoming winter. She’s been living alone in a small town since my dad passed away. I have a sister, Rebecca, who lives in our city, not too far from us. I assumed mom had also reached out to Rebecca for help. Little did we know, our efforts to keep her warm through the winter would uncover a truth that would change our family forever.